i called wilson to set up getting armor tuff put on my springfield, the guy i talked to was rude and acted like he didn't care to help me out. i hope he was just having a bad day. any way when i mentioned that i had dehorned, polished and cut the front serrations and top serrations he said they wouldn't touch it and the conversation was over. is this their common policy? i can understand them not wanting to work on the internals after someone else, but i just wanted the finish. i can even see them calling me and telling me that after receiving my gun and inspecting it that they would need to do more polishing before putting on the finish so it would meet their standards, or even an explanation as to why they cant or wont work on it. but to say we wont touch it goodbye is a bad practice. imo.