Greetings,
The following is a reply to another question concerning Les' customer service, but as it refers to the SRP I will post it here...
After acquiring a new SRP 1911 Governement model, and firing 1000 or so break in rounds,I ransom rest tested it at 50 yards. With several types of ammo, commercial and handloads, my average groups were in the 2" range. I then proceded to fire over 37,000 rounds throught the gun WITHOUT a single malfunction of any kind. Somewhere after the 37,000 round, but before the 38,000 (I know because I reload) as I was lowering the thumb safety, the hammer fell to half-cock. Knowing that this meant sending the gun back to Les, I carefully ransom rest tested the gun again, in case accuracy had deteriorated without my knowing and barrel/bushing work was in order. Guess what? I got the same 2" groups as when the gun was new.
Off the gun went to Les, with a request for correction of the falling hammer problem, and my request for a beveling of the leading edge of the ejection port and inner trigger guard, as these edges were pulling leather from my Mitch Rosen ARG. I also requested checkering under the trigger guard as I find I have a tendency to slightly pull my pistol to the left (I'm right hand strong side) and I thought this would help.
I expected to pay for the chamfering of the edges, the checkering, and the refinishing of the entire pistol.
Les sent my pistol back to me 3 weeks later with all the changes I had requested, completely refinished, new trigger/safety lockwork components, and a newly fitted barrel and bushing (which I had not requested) and he charged me the sum of...
$65.00
Yes, only $65.00, and that was listed as the charge for just the checkering.
The gun has functioned flawlessly for the last 16,000 rounds since its return.
Based upon this 1 experience, thought it may not be statistically significant, I have nothing but praise for the quality of both Les Baer Pistols, and Les Baer Customer Service.
Gonzo