G
Guest
·Briefing:
For those readers that have just joined this thread is in reference to an incident that occurred with Harley 45 and a "blown" Kimber.
It really has gone on long enough and needs to be resolved.
Harley admitted he was wrong and is asking for help.
Although it probably does not surprise you,
I need to say that something must be missing here?
This equation just does not make sense period!
While it is easy to say that it really is none of my business, which it really is not. But personally I have a serious issue with this type of situation.
It is really bothering me, as this should not have been allowed to continue this long and I have a really difficult time believing that the higher ups at Kimber or any other company of worth would allow a situation such as this one to go unresolved.
In the past I have been a very strong supporter of Kimber both financially and personally.
Right, wrong, misquoted, misunderstood, liability, reliability, warranty all aside why would any company let a customer go?
And over such a relatively easy situation to fix?
Kimber is a good company; they have brought a lot of solid innovation, quality, and ease of availability to a specific segment of the shooting sports industry.
The 1911 market that was literally dying on the vine until they came onto the scene.
They make good products and I am sure they do not treat everyone this way.
Why continue with this position?
Why leave an open dispute with a prior satisfied customer who would like to believe in your company and your product unresolved? Why wait for over 2,000 people to read about it?
Will it need to go to 20,000 people before it matters?
Seriously Kimber,
No more shots, no more slams.
My questions to you flat out, no nonsense, no BS, no hiding behind "policy".
Help this man, your customer?
Demonstrate where you’re true concerns lie; show us that our faith in you is not misplaced?
Will you help this customer, he has admitted his mistake in using reloaded ammo, and he wanted to purchase the parts or a replacment pistol from Kimber.
Will you reach out to him?
Or will you continue to turn your back on your loyal customers?
_________________
Think, Plan, Train, Be Safe.
Thanks
David
<font size=-1>[ This Message was edited by: David DiFabio on 2001-07-13 22:48 ]</font>
For those readers that have just joined this thread is in reference to an incident that occurred with Harley 45 and a "blown" Kimber.
It really has gone on long enough and needs to be resolved.
Harley admitted he was wrong and is asking for help.
Although it probably does not surprise you,
I need to say that something must be missing here?
This equation just does not make sense period!
While it is easy to say that it really is none of my business, which it really is not. But personally I have a serious issue with this type of situation.
It is really bothering me, as this should not have been allowed to continue this long and I have a really difficult time believing that the higher ups at Kimber or any other company of worth would allow a situation such as this one to go unresolved.
In the past I have been a very strong supporter of Kimber both financially and personally.
Right, wrong, misquoted, misunderstood, liability, reliability, warranty all aside why would any company let a customer go?
And over such a relatively easy situation to fix?
Kimber is a good company; they have brought a lot of solid innovation, quality, and ease of availability to a specific segment of the shooting sports industry.
The 1911 market that was literally dying on the vine until they came onto the scene.
They make good products and I am sure they do not treat everyone this way.
Why continue with this position?
Why leave an open dispute with a prior satisfied customer who would like to believe in your company and your product unresolved? Why wait for over 2,000 people to read about it?
Will it need to go to 20,000 people before it matters?
Seriously Kimber,
No more shots, no more slams.
My questions to you flat out, no nonsense, no BS, no hiding behind "policy".
Help this man, your customer?
Demonstrate where you’re true concerns lie; show us that our faith in you is not misplaced?
Will you help this customer, he has admitted his mistake in using reloaded ammo, and he wanted to purchase the parts or a replacment pistol from Kimber.
Will you reach out to him?
Or will you continue to turn your back on your loyal customers?
_________________
Think, Plan, Train, Be Safe.
Thanks
David
<font size=-1>[ This Message was edited by: David DiFabio on 2001-07-13 22:48 ]</font>